I ordered three candles at the beginning of December and received no updates, so I contacted the support team. The representatives were unhelpful and provided minimal information, only stating that the items were in the warehouse. After three weeks, I finally received a confirmation that they had been shipped. However, I later learned that one of the candles had been refunded without any prior notice from the representatives about my order being incomplete. The customer service was very disappointing, especially since this was a Christmas gift meant to arrive by the holiday. Now, it is set to arrive in early January. I would not suggest using this service.
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Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.
