I recently bought a sofa from the outlet. Unfortunately, I wasn’t informed during the purchase that there’s no return option for outlet items. When I brought it home, I found a tear on the bottom that wasn’t visible in the store, and the color/size doesn’t fit my space at all. I’ve reached out to customer service multiple times but haven’t been able to return it. While I understand outlet prices are lower, I believe customers should still have reasonable return rights, especially in cases of hidden damage. This experience has left me quite frustrated.
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Ontdek woonwinkel Goossens met een ruim aanbod woon- en slaapkamer meubels! ✓ Kwaliteit voor een verrassend scherpe prijs! ✓ Vakmanschap sinds 1954
