I visited the store and clearly explained to the adviser that I needed an electrically operated couch. The adviser showed me the electrical model, and I chose that version based on their explanation. However, I later discovered that the order was placed for a non-electrical couch, despite expecting — and paying for — the electrical model shown to me in the store. Since the order details were in another language, I didn’t realize the mistake at the time of signing and trusted the adviser’s guidance. The delivered product does not match what was agreed in the store. I am quite concerned about the service, and I feel affected by this situation.
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Ontdek woonwinkel Goossens met een ruim aanbod woon- en slaapkamer meubels! ✓ Kwaliteit voor een verrassend scherpe prijs! ✓ Vakmanschap sinds 1954
