I was thrilled about the product concept but faced issues trying to prime a black cartridge. After an hour of warming, pumping, and clearing blockages, I still had no success, and the pump hasn’t budged. The other cartridges were easy to prime. I reached out for help but received no response despite three emails over a week. I haven’t heard anything back, not even an automated reply. While waiting for a response, my product remains unused and is nearing expiry. I love the idea, but I'm frustrated with the lack of communication and support. I wish to give a better rating if they resolve these issues quickly. I understand not every product is perfect, but timely assistance is essential.
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GoPlay Cosmetics is a game-changing makeup brand that lets you create any lip color in a matter of seconds with its sleek patent-pending portable device, the LIPSKIT. So no more unhygienic testers, wastage of unused products or dealing with annoying ...