I placed an order through the platform today, was informed it was on its way and would arrive at a specific time, only to be told there was an issue and to contact the driver, but no phone number was provided, leaving me unable to reach out. The order was then cancelled without any explanation, and I can confidently say I will never use this service again. I reached out to customer support, who were very helpful and clarified the situation, but ultimately the order was still cancelled. Now, I have to wait five days for my credit card to be refunded.
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Gopuff delivers everyday essentials from cleaning supplies, home needs and over-the-counter medications to food and drinks in just minutes.
Gopuff operates 24/7 in most major markets, making sure its customers have what they need when they need it: from quick meals, electronics & office supplies to baby and pet essentials, and in some markets, beer, wine and spirits. Gopuff's alcohol delivery is only available to individuals aged 21+.
Gopuff allows users the joy of browsing the shelves without the hassle of going to the store. It takes seconds to order and minutes for Gopuff's driver-partners to deliver your essentials and last-minute needs. Gopuff's centrally located facilities cut out the middleman allowing for fast and affordable delivery.
Visit goPuff.com to get some snacks or to learn about the perks of our Fam membership. If you need help with your order, tweet our Support Team at @goPuff_support.See more