With regard to my review of Gordon Brown Law. I found this company on the surface a good idea as they were recommended by estate agent. They provide an app that you can follow and update with as much info as possible prior to any sale so that the sale can progress promptly. This was done and when the offer came in I expected a prompt sale as no chain and cash buyer. I found a number of failings .. namely constant enquiries drip fed and I had to resolve. Spending hours chasing down information that the conveyancer should be doing. The drip feeding of enquiries and lack of information coming back re time scales was horrendous. All enquiries sent to me were answered on the day by dropping everything to ensure they were done immediately. I am not a conveyancer or solicitor why was I doing your conveyancers job ?What was very telling was the day before completion ID checks were required from the seller . Why was this done hours before the sale completion. This should have been done initially as common sense should be that you know who you are dealing with ! Another telling factor was the power of attorney rules of jointly and separately . You do not require both attorneys to make decisions on financial matters. Your excuse is contacting the second attorney was ‘ due diligence’. What then is the point of a power of attorney in the circumstances used. Again this was a last second enquiry. These are just two of the multiple frustrations and shocking poor service . A final point the fixed fee we were quoted did not end up as such . We just wanted the sorry saga finished. I also noted that the bill was sent to be paid at the time of completion. I do not recommend this company and suggest the reviews be examined in full not just the positive remarks. 5/11/25*** as requested contact details given . I have noted your standard response below ***
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Our friendly approachable team of property solicitors, conveyancers and paralegals understand how stressful buying and selling property can be.
Buying and selling a property is not always straightforward and due to a range of factors can take time. The legal process can often be difficult, but our team are here to assist you throughout the process. Alongside our case handlers, we have a dedicated Conveyancing Assistants team who can answer your queries on the telephone and provide you with up-to-date information as the transaction progresses.
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