The app interface is poorly designed for customer searches and repeat shipping, and they make unannounced and non-optional frequent changes. Earlier this year they added a Shippo insurance option to every transaction that has to be deselected each time, adding a minimum of 1 extra click to every label. If you miss it, you have to cancel the label and make a new one or eat their extra charge. Recently they changed the time to delivery on mailing options from # of days (1 day, 3 days, etc.) to a date, so now you have to keep a calendar handy to see when your package will be delivered, which is tricky for weekend sensitive shipping items. We have used Shippo for 3 years but have had enough.
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Shippo is a multi-carrier shipping provider that easily integrates into your workflow so you can manage and fulfill orders in one place — giving online sellers and logistics leaders more ways to maximize margins and efficiency across the entire fulfillment journey.
