Condescending, canned responses by customer service. I asked about a $3.77 post-delivery surcharge. They said, my international package was 8 lbs instead of 5.4 lbs as shown on the label. I said, if that were the reason, the surcharge would be much, much more than $3.77. Another canned reply came from that, and further conversation wouldn't have been worth $3.77.
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