Shippo is a solid service and way easier to use than Easyship, but their insurance partner (XCover) is awful. It really feels like Shippo just picked them because of a big referral payout without checking their track record. XCover says claims take 3 days, but I’ve been waiting 3 weeks on a $900 claim for a shipment valued at $2700. We already replaced the damaged GPU in the computer, but the process has been nothing but stalling. They ask for four documents at the start, then every week they suddenly ask for a new one they never mentioned before. When you send it in, they put you at the back of the line again, and the cycle repeats nonstop.On the other hand, we use U-PIC for TikTok Shop and it’s been a completely different experience. Every claim we’ve had with them was actually reviewed, processed, and paid out properly. We usually had a check in the mail within a week or two at the most. The difference between how U-PIC handles claims and how XCover drags them out is night and day.
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Shippo is a multi-carrier shipping provider that easily integrates into your workflow so you can manage and fulfill orders in one place — giving online sellers and logistics leaders more ways to maximize margins and efficiency across the entire fulfillment journey.
