UPDATE: I have filed complaints with the Mississippi Attorney General's Consumer Protection Division and the FTC. GoTickets then contacted me by email requesting a callback. I called twice. Both times they hung up on me as soon as I began explaining the situation. That alone tells you everything you need to know about this company.
I was searching for tickets to Lettuce at The Joy Theater in New Orleans on April 30, 2026. GoTickets appeared at the top of my Google search results above the official Ticketmaster listing. Their site design mimics legitimate platforms which gave me false confidence.
During checkout the page displayed "2 tickets" in the quantity selector with a countdown timer creating artificial urgency. The price "$145.00" was prominently displayed in large bold text with the word "each" buried in small gray print beside it. I did not realize what had actually happened until I received the confirmation email — only then did it become clear that I had been charged $163 for a single ticket, not the two tickets displayed on the screen.
The ticket was resold through GoTickets by a reseller named Adrina Secjadas. The identical section was simultaneously available on Ticketmaster for $85.60.
When I contacted GoTickets they refused any refund. I offered to transfer the ticket back — also refused.
have the screenshot proving everything described above.
Do not use GoTickets. Go directly to Ticketmaster or the venue box office.
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