The worst customer service ever. During our company transition, our payment was delayed for two months. We completed the payment and apologized, but immediately afterward we discovered that our company number, which we’ve used for 15 years, was no longer working.
We opened a case (#22323757), but it was closed without any explanation or communication. Because of this poor service, we decided to transfer the number to a new provider—and only then were we told it had been deactivated or suspended, without any notice.
On their line again for over an hour now. I have screenshots for the record, but still no proper answer—they just keep transferring me from one person to another, making me explain everything from the beginning and saying that all their departments are closed at the moment as based in the US.
Do not use this company if you value your business, time, and energy—they are a complete waste.
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