I will give my travel coordinator Dayana 5 stars! She is very responsive to my questions and requests. Most of the time I could only message her during breakfast or in the evening. I did not expect instant reply but it seems that she had always been checking her phone for clients' messages and at least acknowledged them if an immediate answer was not feasible. It's a huge job!I visited 5 cities in 5 different SA countries this time. Peru not included as I had been there before. GOTOLATAM liaised with 5 different local operators for my trip. I was informed who they were only 1 day before I arrived at the new destination.In my previous trips, some travel agencies were able to provide very detailed logistics information (name of guide and driver, pick-up drop-off schedule, tour start and end times, even the types of vehicles used and driving duration, etc.) at the time of booking. If GOTOLATAM could do the same, it would make it a 5-star agency.
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South America travel experts.
