This was my first time ordering with Gotprint.com, it was highly recommended to me by a friend. The website was clean and organized, which I liked. However the website kept asking me for a code, which was a little frustrating. While fitting my design to the safe parameters, the process was a more manual then I would have liked, even hitting the button of fit to scale my design went way off and I had to manually adjust the design to fit correctly. Also because it was my first time ordering with this company I was trying to use the coupon code of " NEWNEW26" upon check out it stated my order didn't qualify with no explanation as to why. When I contacted the customer service, they told me to place the order and then they would ask their manager to give me a credit, but the credit was not guaranteed it was up to the discretion of the manager. Of Course, this being the first time working with GotPrint.com I was not comfortable with that option. I ended up figuring out another way to get a good discount working around the "NEWNEW26" coupon. I am a big Stickler for great customer service regardless of the industry and the customer service person I spoke to almost made me take my business elsewhere. The lady was pressuring and did not ease me worry to just blindly trust her. It was starting to feel scammy. I called my friend and they insured me your website was a legitimate one. So i started looking for a better way to get my discount and check out with out customer service. I am very tech savvy so that part was not difficult but another person might not find a solution to this problem.
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Awesome Prices, Always -
Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you.
We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time!
Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.See more
