Been trying to ring the Warm Home Discount line to claim the £150 they say I'm entitled to. Just need to ring the number they give you on the letter they sent you in the post. Easier said than done: every day I have been ringing, the robot voice says they "can't take my call at the moment, ring later." I rang between 4pm and 6pm as they said it's the less busy time: still they don't take the call. It's a scam, it's just a tick box exercise, pretending they want to help you in these difficult times.....Why do you have to ring?? Jokers.
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