gov.uk

1.7
1.7 Based on 140 reviews

...

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Laura
A government app that can't confirm identity.

The app has been created by idiots. It can't even confirm identification using a scanned passport, driving license and previous addresses. It gets so overwhelmed it crashes. I cant even change my address on my driving license. How to make something so simple, completely impossible. Incompetence by the UK Government once again.

1
Date of experience: Dec 17, 2025

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