I picked up my new ARC XL from my local bbq retailer and on unpacking the oven from its box l noticed a small scratch on the opening.To me it may have been done by a sharp object.. screw or drill bit possibly.lt wasn't a superficial scratch. I mentioned it to the sales person who gladly sent an email and photos to Gozney. Cut a long story short Arek from Gozney checked the information and decided to offer an oven mantle as a goodwill gesture.l was pleasantly surprised and accepted his generous offer. Thank you to all involved especially Arek and the Gozney company.
Demetra and Panicios Simeon.
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Our mission is to combine the latest advancements in technology with the ancient practice of stone and fire cooking. A relentless drive to innovate products that not only meet, but exceed, the requirements of professional and home-enthusiast chefs alike has delivered a breadth of commercial ovens, ovens for residential use and Roccbox, the world’s first portable, gas and wood fired pizza oven.See more
