Terrible experience; I placed my order well before Christmas with a 48-hour delivery option, but I didn't receive any updates until December 29th when I was informed they were closed for the holidays. The representative claimed to have no connection with the platform and mentioned that their holiday schedule was on the site, but I only used the online outlet. I finally got a tracking number on January 6th, only to discover the parcel was delivered 200 miles away, which he attributed to the postal service's error. While I understand mistakes happen, the way this situation was managed is disappointing. It feels like the representative shifts blame instead of taking responsibility. Now, on January 13th, I'm still without the GPU I ordered nearly a month ago. The offer of a 10% refund for my troubles doesn't make up for it. Merry Christmas to me, my son is still without his present!
Claim your business profile now and gain access to all features and respond to customer reviews.
GPUsed is a trader of used tech, we're a relatively new business but always looking to strive forwards, gaining more positive Trustpilot reviews on the way!
We prioritise customer service at every step and keep the goal of satisfied customers at the forefront of everything we do at GPUsed. So, if you have an experience with us and aren't fully satisfied, simply get in touch with us and we're confident that we'll come to a conclusion that suits you!
If you’re interested in buying or selling some used tech, head over to our site and/or get in touch today, we don't bite! Here's our website address - https://www.gpused.co.uk
Thanks for taking the time to read and we look forward to doing business together in the future, whether that be buying from you or selling to you.See more
