I had a terrible experience with this company. Their website claimed pickup at 8:30 AM and a tour starting around 10:00 AM with an English-speaking guide. However, the night before, they messaged us saying pickup was now at 4:20 AM, with some guests picked up as early as 3:00 AM! We waited in line for hours at Auschwitz, missing the first available English tour. This tour ended up being an early pickup, long waits, and minimal organization for €100 per person. Save money and do it independently!
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