grace.com.au

4.3
4.3 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Louise Fisher
Severely disappointed with the service received.

I was incredibly let down and frustrated by the service. The packers treated our belongings carelessly and neglected them, poorly labeling items which made it challenging to find them in the new house, leaving the air conditioning running at our previous residence, and leaving doors open during the rain, leading to water damage to our furniture. Most distressing was the disappearance of a valuable item. I wouldn't have written this review if the company had extended the courtesy of a return call or an apology, but we received neither. After being a loyal customer for 20 years, I will not be using this service again.

1
Date of experience: Dec 18, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More