grace.com.au

4.3
4.3 Based on 21 reviews

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Average Rating

4.3

/
5

21 Reviews

5 Star
70%
4 Star
13%
3 Star
0%
2 Star
0%
1 Star
17%

All Reviews

Filter Reviews

Review Time

Carol Lynn
Beware of Greace Removalists, they refused to put carpet protection down because they said it’s a tr

Beware of Greace Removalists, they refused to put carpet protection down because they said it’s a trip hazard so they walked mud, dirt and leaves on my beautiful carpet on the stairs, bedroom and lounge room. Would not recommend. Plus they kept an item of mine, left frozen food out to defrost and didn’t unpack.

1
Date of experience: Feb 08, 2026
Julie Rogers
Grateful for the exceptional support during my international move

I will always be thankful for the support I received during my move from Tasmania to Germany. From the initial interaction with the representative in Hobart to the arrival of my shipping items in Europe, I felt completely cared for and secure. The staff were friendly, helpful, and professional throughout the entire process, offering great transparency and value. The service was outstanding, with smooth communication and quick responses to all my emails. It truly couldn't have been easier, and I would highly recommend this service for your international move.

5
Date of experience: Dec 28, 2025
Jan Turner
25th November 2025

A friendly and helpful group that maintained professionalism throughout the entire process. They took great care with both furniture and belongings, as well as with walls and doorways at both locations. I am thoroughly satisfied with the service and would gladly use it again.

5
Date of experience: Dec 19, 2025
Louise Fisher
Severely disappointed with the service received.

I was incredibly let down and frustrated by the service. The packers treated our belongings carelessly and neglected them, poorly labeling items which made it challenging to find them in the new house, leaving the air conditioning running at our previous residence, and leaving doors open during the rain, leading to water damage to our furniture. Most distressing was the disappearance of a valuable item. I wouldn't have written this review if the company had extended the courtesy of a return call or an apology, but we received neither. After being a loyal customer for 20 years, I will not be using this service again.

1
Date of experience: Dec 18, 2025
Carole Walker
Efficient and reliable

Efficient, careful, and responsive follow-up calls. Always friendly and dependable.

5
Date of experience: Dec 17, 2025
Happy to recommend the service

Scheduling the date and time for the club clean-out was timely. The team responsible for the clean-out was efficient and easy to work with. They also accommodated additional tasks on short notice.

5
Date of experience: Dec 17, 2025
Jermaine Anderson
Highly professional yet approachable

Extremely professional without being distant. I was consistently treated with respect and generosity. Everyone involved was humble, helpful, and polite. The service was impeccable. If you seek excellent service with genuine customer care, I highly recommend this service.

5
Date of experience: Dec 17, 2025
Kay Reed
Professional and friendly assistance.

A professional and friendly service.

5
Date of experience: Dec 17, 2025
Clara Durand
Great service.

Excellent service.

4
Date of experience: Dec 14, 2025
Stewart
Reliability at its best

It was wonderful to have such a dependable service. The workers were very helpful.

5
Date of experience: Dec 13, 2025

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