I first contacted the service on 25 November 2025 with a basic inquiry and asked how long they would take to prepare an order. They informed me it would be 12 days. I made my payment on 28 November 2025 and received a confirmation message. After waiting for 12 days, I reached out for an update, only to be told they needed more time. I followed up again after 5 days with no response, and after another 2 days, still nothing. Frustrated, I enrolled in a transparency application, and on 23 December 2025, they claimed they needed an additional 2 business days. Three days later, I received an email with box dimensions. When I tried to create a shipment, the platform required a transparency code, which I requested via email. Again, there was no reply. I realized they didn't have the code, so I emailed them asking for a refund, offering to accept a 25% charge while requesting 75% back. They still haven't responded. I'm writing this review as I seek my refund and will continue to do so daily. I have both unpaid and paid invoices that were sent after payment. Thanks.
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Grand Distribution LLC is a premier wholesale company in the USA market, renowned for providing high-quality products at wholesale prices to a wide array of customers. Specializing in cosmetics, health and household items, automotive parts, and outdoor products, we pride ourselves on offering original and branded merchandise to meet the diverse needs of our clientele. With a commitment to excellence and customer satisfaction, we strive to maintain our position as a leader in the wholesale industry.See more
