grandsapphire.co.uk

1.7
1.7 Based on 17 reviews

Grand Sapphire Hotel & Banqueting is a modern built, fully equipped wedding venue, conference hall and 36 bedroom hotel located in Croydon, South London. Attention to detail has been given in each aspect of building and decor. Grand Sapphire is available ...

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Arrrrrrrrani
If I could give zero stars, I would.

If I could give zero stars, I would.
I’ve stayed in plenty of hotels before, but this was by far the worst experience I’ve ever had. First off, the beds were unbelievably uncomfortable — none of us got any sleep. My husband, my kids, and I were tossing and turning all night. The next day, my poor kids were so exhausted they ended up sleeping through the entire wedding event downstairs and missed all the fun, thanks to the awful night we had at the “Grand” Sapphire.But the real nightmare happened the next morning. My husband opened our hotel room door and was met by a completely naked woman who tried to push past him and our children to get into our room. She was fully naked. I tried calling reception from the room phone — it didn’t work. Tried from my mobile — no answer. When my husband went down to reception, they casually said, “Oh, this has happened before.” Absolutely disgusting.How a hotel allows random naked strangers to wander around and knock on guests’ doors is beyond me. Total lack of security, total lack of professionalism.Please, don’t waste your money or your peace of mind here. You’d be much better off at a Premier Inn — at least you’ll be able to sleep safely and comfortably.

1
Date of experience: Oct 25, 2025

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Business Details

  • Grand Sapphire Hotel & Banqueting is a modern built, fully equipped wedding venue, conference hall and 36 bedroom hotel located in Croydon, South London. Attention to detail has been given in each aspect of building and decor. Grand Sapphire is available for hire as a wedding or conference venue ad well as for any small social and corporate gatherings. There are three halls that can accommodate up to 1500 guests in banqueting style at a time. There are attractive partitions for holding segregated Muslim weddings.

    Grand Sapphire is an ideal venue for:

    • Weddings
    • Birthdays
    • Kids Parties
    • Teenage Parties
    • Conferences
    • Meetings
    • Christmas Parties
    • Fashion Shows
    • Product Launches
    • Exhibitions


    Salient Features:

    • Fully Air-conditioned and Sound Proofed
    • Private, Lavished Canopied Entrance
    • Stylish, Luxurious and State of the Art Décor
    • Versatile, Magnificent in built LED Lighting
    • Plasma Screens – Latest Technology
    • Digital Surround System/PA System/HD Projectors
    • Attractive Partitioning for the Segregated Muslim Events
    • Chic and Trendy Guest Foyer and Reception Areas
    • Modern Hotel Reception Area
    • Fully Equipped Modern Kitchen for Self-Catering Purposes


    Hotel:

    • 36 Fully Refurbished Bedrooms
    • Competitive Rates
    • King Sized Bedrooms,
    • Luxury shower rooms
    • Luxurious Bridal Suite with Ensuite
    • Tea & Coffee Service
    • Free WIFI
    • Free Parking
    • Air Conditioning
    • 32 inch TV
    • 24 Hour Room ServiceSee more

  • email social@grandsapphire.co.uk
  • call 02086862905
  • language https://grandsapphire.co.uk

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