I'm shocked to see such high reviews from others because this is by far the worst hotel I have ever stayed at. The check-in process took 1 hour because of so many complaints and back-and-forths from other guests. There was only 1 member of staff at the desk, and when I was finally given my room key card, someone else was already in said room getting dressed. This is a massive safety concern.The bedroom itself is terribly outdated, and quite shocking to say the least. The bins weren't emptied from the previous guests! The only "nice" part of the hotel were the communal areas, it's obvious the entire budget it spent "convincing" people through those areas. Although there were parking spaces, I was not allowed to park as promised because of an award show that fell on the same day. Breakfast was limited and cold. There was also a limited seating area, with no one clearing dirty plates. This hotel also does not have a restaurant or bar. Just an all-round terrible experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
Grand Sapphire Hotel & Banqueting is a modern built, fully equipped wedding venue, conference hall and 36 bedroom hotel located in Croydon, South London. Attention to detail has been given in each aspect of building and decor. Grand Sapphire is available for hire as a wedding or conference venue ad well as for any small social and corporate gatherings. There are three halls that can accommodate up to 1500 guests in banqueting style at a time. There are attractive partitions for holding segregated Muslim weddings.
Grand Sapphire is an ideal venue for:
• Weddings
• Birthdays
• Kids Parties
• Teenage Parties
• Conferences
• Meetings
• Christmas Parties
• Fashion Shows
• Product Launches
• Exhibitions
Salient Features:
• Fully Air-conditioned and Sound Proofed
• Private, Lavished Canopied Entrance
• Stylish, Luxurious and State of the Art Décor
• Versatile, Magnificent in built LED Lighting
• Plasma Screens – Latest Technology
• Digital Surround System/PA System/HD Projectors
• Attractive Partitioning for the Segregated Muslim Events
• Chic and Trendy Guest Foyer and Reception Areas
• Modern Hotel Reception Area
• Fully Equipped Modern Kitchen for Self-Catering Purposes
Hotel:
• 36 Fully Refurbished Bedrooms
• Competitive Rates
• King Sized Bedrooms,
• Luxury shower rooms
• Luxurious Bridal Suite with Ensuite
• Tea & Coffee Service
• Free WIFI
• Free Parking
• Air Conditioning
• 32 inch TV
• 24 Hour Room ServiceSee more