grandvaultcasino.com

2.9
2.9 Based on 88 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Jonathon
They took almost 6k out of my account…

They took almost 6k out of my account and sent me this message when I asked about it"Hello Johnathon, we would not credit you coins and then take them. Go to your profile section and use the transactions tab and then export your play. You will see the credit of coins and your subsequent usage." I in turn sent screenshots of the export which showed my balance go from 5980 to 20 overnight when I played the last spin for 12 sc. I haven't withdrawn anything because they denied my withdrawals. I've got gameplay and transaction history to prove it. In whatever format you'd like. They asked me to change my last review on top of it! They credited the 600 o originally was going to withdraw back to me after the denied my first redemption and kept my winnings. But then I won almost 6 k and couldn't redeem because of issues with the site. So I messaged support. Next time I checked my balance was at 20 SC. Feel free to message me anyone who can help at allyandalex@duck.c om. I've contacted an attorney but it's taking a while. Anyways. Avoid this site like the plague.

1
Date of experience: Sep 13, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More