HelloSighI am a loyal costumer of them ( and their company New Era by sister casinos)After 12 attempts:They refuse answer me via live chat .They refuse me answer my emails.And this since 6 days.Normally they answer immediately so i know there is something wrong.Technical problems or a trick of treatment. I guess number 2.I send them all the proves via screenshots.The issue: I have 35€. In account. Avaible for WITHDRAWEL. ( Deposit mount is wagered 5x)When i ask a WITHDRAWE Request, its return to my account ( after 15 minutes ) WITHOUT information about REJECT or Canceled.Not 1 time, but 25 attemps. Really frustrating. Never saw this. Normally you get status 'rejected ' then but they handle as nothings happen.Its strange because in the past i did normal WITHDRAWELS here ( always little amount)I read also a lot complaints about this casino, but Okay, this happens with all company's.Ok, its only 35€ but due my muscles disease its stress for me and its not the first time i am victem of scam casinos.Help me.Contact them fast. Thats all i ask.I want the fast my 35€.Kind regards Sam
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