grandwin.com

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1 Based on 13 reviews

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aaron wong
Not only are all the prior reviews true. Which references this sites backward bonus structure. Not o

Not only are all the prior reviews true. Which references this sites backward bonus structure. Not only did I roll over the bonus by making a ton of bets. I did so by the luckiness of winning.

And what did I get when I turned my 2k into 7k. Magically my 7k rolled over into 1.5k. My cash money bets were paid as bonus funds which stolen by there bonus bet structure. And sure I can understand if I had bet bonus funds. I DID NOT BET BONUS FUNDS, most of the funds were a 1.8k cash bet because how could my first bet be 1.8k bones money. To win 5.9k. They paid it out as bonus cash. Which is there system wrong. Refuse to look at this problem telling me it's my fault for not reading there terms and conditions. I READ IT SO MANY TIMES. the bet was not bonus cash, I have the screen shots and transaction information to prove it. It's sad that as a first responder who has to deal with people offing themselves that I would have to literally be robbed. And told nothing I can do, as they hide in a foreign country.

DO NOT FEED THESE THEIVES. LITERALLY ANY OTHER SITE.

1
Date of experience: Apr 10, 2026
aaron wong
I should of listened to the prior reviews - worst gambling experience of my life

Not only are all the prior reviews true. Which references this sites backward bonus structure. Not only did I roll over the bonus by making a ton of bets. I did so by the luckiness of winning.And what did I get when I turned my 2k into 7k. Magically my 7k rolled over into 1.5k. My cash money bets were paid as bonus funds which stolen by there bonus bet structure. And sure I can understand if I had bet bonus funds. I DID NOT BET BONUS FUNDS, most of the funds were a 1.8k cash bet because how could my first bet be 1.8k bones money. To win 5.9k. They paid it out as bonus cash. Which is there system wrong. Refuse to look at this problem telling me it's my fault for not reading there terms and conditions. I READ IT SO MANY TIMES. the bet was not bonus cash, I have the screen shots and transaction information to prove it. It's sad that as a first responder who has to deal with people offing themselves that I would have to literally be robbed. And told nothing I can do, as they hide in a foreign country.DO NOT FEED THESE THEIVES. LITERALLY ANY OTHER SITE.

1
Date of experience: Apr 10, 2026
Sam Wouters
Holding my 35€

HelloSighI am a loyal costumer of them ( and their company New Era by sister casinos)After 12 attempts:They refuse answer me via live chat .They refuse me answer my emails.And this since 6 days.Normally they answer immediately so i know there is something wrong.Technical problems or a trick of treatment. I guess number 2.I send them all the proves via screenshots.The issue: I have 35€. In account. Avaible for WITHDRAWEL. ( Deposit mount is wagered 5x)When i ask a WITHDRAWE Request, its return to my account ( after 15 minutes ) WITHOUT information about REJECT or Canceled.Not 1 time, but 25 attemps. Really frustrating. Never saw this. Normally you get status 'rejected ' then but they handle as nothings happen.Its strange because in the past i did normal WITHDRAWELS here ( always little amount)I read also a lot complaints about this casino, but Okay, this happens with all company's.Ok, its only 35€ but due my muscles disease its stress for me and its not the first time i am victem of scam casinos.Help me.Contact them fast. Thats all i ask.I want the fast my 35€.Kind regards Sam

1
Date of experience: Mar 18, 2026
Alan Egan
AVIOD THESE BIG TIME.

HAS TO BE THE WORST PLACE ON THE INTERNET BY FAR,NO NEED FOR ME TO SAY ANYMORE.

1
Date of experience: Mar 10, 2026
customer
Definitely a scam I won 3200 and then…

Definitely a scam I won 3200 and then they proceeded to clear it without me knowing as they talk to me saying it was an error. After using $360 of my own money to win they chose to only give me 50 free spins in compensation for what happened it's avery big scam don't play it. They even asked for me to send a screenshot of my winnings after clearing knowing that they had cleared my account of all my money in it. Leaving me with free spins

1
Date of experience: Feb 12, 2026
oOBitterweetOo
SCAM!!

I won 130 bonusmoney, they just canceled it without warning and refuse to pay it back. Also you can't payout your true winnings! Don't play here, it's a scam.

1
Date of experience: Jan 24, 2026
Seth B.
Definitely scam unable to withdrawal my…

Definitely scam unable to withdrawal my balance. Require to upgrade to next lelvel, make new deposit

1
Date of experience: Jul 09, 2025
GR72
Worse site ever STAY WELL AWAY

Worse site ever STAY WELL AWAY. Won't let me close my account . They don't even reply to emails . PURE SCAMMMMMMMMMM. The win rate for casino is absolutely rubbish never seen such a bad site in my life. They are no help to you when you email. They pass you around to different people then just stop replying . STAY WELL AWAY

1
Date of experience: Dec 26, 2024
Edwin
worst bookmaker

worst bookmaker! be careful, i get limit after my first deposit before i place one bet. i should rollover my deposit 5 times, before i can withdrawal my money for minimum odd up to 1.6, with a limit of 10 euro per bet with this odds is not possible to rollover 1000 euro.

1
Date of experience: Sep 03, 2024
DM6
Absolutely liars

Absolutely liars. Said I needed to put down x7 my money in order to withdraw anything SCAM SCAM SCAM STAY AWAY

1
Date of experience: Jul 02, 2024

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