First of all, basic, if you already moved in your life: They didn’t send a person to check what we had and how much space was needed. They send us a spreadsheet, we thought that is the “modern way” and we agreed. Big mistake!Second, we will park a container in front of your door and put the things there, if something doesn’t fit, we leave. We said ok. At the day, by pictures not measurements, they said “the container doesn’t fit in your street”. Just to illustrate, we arrive at that house with a “big” container, it was parked, unloaded with no problems at all.Then they sent a truck to pick the things up. The detail is they charged us lots of money to use the truck, put the things in a dock, wait for container, put in a container, take the things that doesn’t fit out, and etc, etc.They delayed the departure, we payed more, they messed up our things sending half of furniture (legs and shelves stay and the rest goes, for example), just remember we sent by the list, what should be removed from the container. In Resume, we payed the double for a horrible, horrible job. They didn’t even offer any help to solve the messy job.I really do NOT recommend this company.
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Granero Moving was established with the goal of improving the customer experience for families and businesses in Miami and South Florida. We have also warehouses in many other states to cover the entire USA. We maintain a reputation for being an honest and ethical moving and logistics company, that delivers high-quality services and is trusted by the community that we serve. Whether you are moving locally, across the United States, or around the world, our trained professionals are ready to exceed your expectations regardless of the size of your move. As a logistics service provider, we take care of the entire supply chain from product storage to final mile delivery for industry and e-commerce.See more