grapetree.co.uk

4.5
4.5 Based on 441 reviews

...

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Allan Wright
Frustrating online experience

The company frequently sends emails about discounts for online purchases. However, when I tried to place an order, their website was slow and unresponsive, causing me to give up multiple times before finally succeeding days later. They use a delivery service that has been unreliable. I received a notification about my order, but it was not delivered. The tracking shows delays without further updates. It's been nearly a week since I was informed it would arrive, and I've tried reaching out to the company without any response.

1
Date of experience: Dec 03, 2025

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