Review Time
The website is easy to navigate, and everything feels simple and straightforward to do, which makes the whole experience stress-free. Their prices are very good too, so it feels like you’re getting real value without the hassle. Definitely one of my go-to places to shop.
I bought 1kg mixed nuts from a shop for £9.99. A very good price but most of the nuts were very stale and tasted sour.
I'd looked at this product several times over a few months before buying, they always looked stale. I then took the plunge and bought some.
I wouldn't buy these from here again. Other shops charging a little more have much nicer fresher nuts.
⭐⭐⭐⭐⭐ Excellent Quality and Service from Grape Tree
I recently ordered mixed nuts, dry dates, and currants from Grape Tree, and I’m genuinely impressed with the whole experience. The products arrived well‑packaged, fresh, and full of flavour. The mixed nuts were top quality with no broken pieces or stale taste, the dates were soft and naturally sweet, and the currants were clean, plump, and perfect for baking.
Delivery was quick and everything was exactly as described on the website. It’s clear Grape Tree takes pride in the quality of their products. I’ll definitely be ordering again.
Highly recommended.
I’ve been buying nuts and various products from the company for a considerable time, and I can truly say they never let me down. Everything I’ve received has been of consistently high quality and genuinely tasty. Their offerings have become my go-to choice, and I no longer feel the need to search elsewhere. Excellent quality, outstanding service — highly recommend!
I visit the local store in the city center weekly, and I'm always greeted warmly by the staff on duty. The service is prompt and incredibly helpful, and the shop is consistently well-stocked. The manager goes above and beyond to assist. Prices are also reasonable.
I was quite disappointed with the quality of the products this time. The walnuts tasted old and stale. The sesame cashews felt off, and even the apricots, which are usually delightful, were hard. It was a letdown and felt like a waste of money.
The company frequently sends emails about discounts for online purchases. However, when I tried to place an order, their website was slow and unresponsive, causing me to give up multiple times before finally succeeding days later. They use a delivery service that has been unreliable. I received a notification about my order, but it was not delivered. The tracking shows delays without further updates. It's been nearly a week since I was informed it would arrive, and I've tried reaching out to the company without any response.
The products and prices are fantastic, but the website is quite frustrating. It took me an hour to complete my order due to the shopping basket crashing and failing to save my selections. Then, it froze on the payment screen, leaving me unsure if my order went through. I tried using different devices and internet connections, but the problems persisted.
I purchased some pecan pieces that were rancid, and they wouldn't refund or replace them since I didn't have the receipt, despite the sale being recorded on my loyalty card and bank statement. Thankfully, I eventually spoke to someone who was knowledgeable and caring, and the issue has now been resolved.
Unfortunately, the staff at the store in the area were not very helpful. They didn't mention the loyalty card, and when I inquired about it, they couldn't set up my account and asked for my details to create it later. When I returned for another visit, the staff still hadn't created my account and informed me they couldn't backdate my previous purchase. I appreciate the variety of products, but the service is driving me away.
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