My husband and I transferred our number into their system only to find out it was merely a forwarding service. Upon realizing this, I promptly asked for our number to be ported back. The representative I talked to advised that I shouldn't cancel our account until the number was ported out, or I risked losing it. We've made three payments to this company, and I sought a refund for the last payment processed three days ago, but they declined my request. I strongly advise against using this service. They have taken our money without providing any service, as we never used it even once while waiting for the number to be ported out.
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