To say I’m not happy with this company is a major understatement.
The app didn’t really work in the service itself was not good.
I woke up every day to multiple emails in my inbox from these people trying to upsell me and send me helpful article articles that I didn’t find helpful at all.
So tonight, I decided to cancel. Only they literally would not let me cancel through the portal that they set up to cancel.
Everything is deliberately convoluted, and there is too much friction to cancel normally.
Example, I thought that I was going to be able to successfully cancel through their website, but then the only option they gave me was to call them by phone to cancel. Yeah, right!
So I clicked that button and it gave me an error and said that this option is not available. Yeah right! Retention tactics anyone?!
I finally sent them an email to their email address…
This is just a warning, don’t charge me after this.
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