Same story as everyone else. I have been writing emails since Christmas Day 2024. Asked for videos.. sent them each time. They just stop writing back. Then the day it was over the 60 day policy, they said it can’t be returned anymore. I wrote them at LEAST 45 emails. We did a dispute with the CC company. It was denied for absolutely no reason. We all got scammed. And the CC companies don’t even care.
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