I purchased a dining set that looks great. However, after moving to my new home a few months later, I encountered a serious issue. While I was setting up the furniture, one of the chairs tipped over, causing the back railing to break and one leg to become loose, despite no excessive force being applied. This situation suggests a problem with the material quality. Even an inexpensive chair shouldn't break just from tipping over, especially since no one had used these chairs before this incident. This raises significant concerns regarding the furniture's durability and lifespan. When I sought a repair or replacement, the seller informed me that the manufacturer claimed the damage was due to external structural stress. Nonetheless, it's hard to believe that even a low-cost chair would fail so easily, and they ultimately refused to assist me.
Claim your business profile now and gain access to all features and respond to customer reviews.
Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.