I have ordered from Great Art a few times and the delivery time is absolutely terrible. Apparently it is delivered from Europe rather than their store in the UK. It takes between 7 - 10 working days to arrive. I waited over two weeks for my last order and after querying the delay, it finally turned up. I emailed to ask where I could complain and was told that they would pass on my complaint to the relevant department (they didn't offer a direct email address or telephone number). This was nearly 2 weeks ago, and I have heard nothing! I only ever ordered one type of art product from them but luckily, I was able to find the product elsewhere online, so I will NEVER order from Great Art again. Terrible service.
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GreatArt have the widest choice for your fine art materials in the UK, with over 50,000 products available online and a 8,500 square foot shop in Shoreditch. In-store services include custom framing, canvas by the metre and Click and Collect as well as providing products from all your favourite brands. We also host demonstrations, workshops and artist residencies.
You can visit GreatArt at 41-49 Kingsland Road, London, E2 8AG or online at www.greatart.co.uk
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