I ordered a Christmas gift on December 6, expecting delivery by December 26. It seemed like a long wait, but I thought it might still arrive soon. Now it's December 27, and there's no sign of the book, just some vague tracking info saying it's in transit. The company is refusing an automatic refund, claiming I misunderstood the delivery date. Thankfully, I had ordered a backup gift from another platform that arrived in 24 hours.
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