I placed an order for a Christmas gift on December 6, expecting delivery by December 26. Although it felt like a long wait, I hoped it would arrive soon. Now it's December 27, and there's no sign of the book—only vague tracking information indicating it's in transit. The company is denying an automatic refund, suggesting I misunderstood the delivery date. Luckily, I had ordered a backup gift from another platform that arrived within 24 hours.
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