The intended recipient hadn’t received the gift voucher, so I reached out to customer service. I was informed of their working hours, but to my surprise, I received a response from a representative who resent the email and included a link. This was fantastic, especially since the original email was never received. I appreciated the prompt assistance outside of office hours, which truly saved the day.
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The Great British Pub Card can be redeemed against food, drink and overnight stays in over 1,700 pubs nationwide, including the brands Chef & Brewer, Hungry Horse, Flaming Grill, Farmhouse Inns and many more.