Review Time
I purchased a gift card for my husband. The website was simple to navigate. I mistakenly entered his email incorrectly, but when I contacted customer support, they promptly responded and sent the gift card to the correct email within an hour. Exceptional customer service. Thank you!
I spoke with the customer care manager regarding an issue with my gift card. She was professional and resolved my problem in just two emails within 30 minutes. Outstanding customer service. I will definitely recommend this to others. Thank you!
The intended recipient hadn’t received the gift voucher, so I reached out to customer service. I was informed of their working hours, but to my surprise, I received a response from a representative who resent the email and included a link. This was fantastic, especially since the original email was never received. I appreciated the prompt assistance outside of office hours, which truly saved the day.
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The Great British Pub Card can be redeemed against food, drink and overnight stays in over 1,700 pubs nationwide, including the brands Chef & Brewer, Hungry Horse, Flaming Grill, Farmhouse Inns and many more.
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