Their replies in this review, my previous review & my partner’s review is a lie, they stated “ Nonetheless, you are still entitled to receiving the service you purchased now or in the future.”Yet we have emailed for them to start my partners PR & they have not responded since 1st April when we last emailed them. How can they not refund us but then also not provide the service? Make a decision. How can they say they have not had a response since 30th March when we have our email saved sent to them on 1st April. Please do not work with this company if you value your money, time or mental wellbeing. repeatedly lie in their responses on trustpilot & should be reprimanded for that as well. They have also tried to make us sign a NDA to not post any negative reviews about them online & have made false accusations of bullying when it can be proven in all our saved correspondence that this not the case. They were also contacted by Better business bureau in relation to our documented concerns & did not respond to them. Now they have made slanderous accusations. Their ‘replies’ below are fraudulent responses. I don’t understand their reasoning for lying as everything is documented so every single thing we have said on here can be proven. The whole matter could have been dealt with so long ago when we initially asked for a refund or asked them to provide the service for the PR.
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