I am writing to express my disappointment with the service provided by Great North Visa. I had initially paid for a visa evaluation process and submitted a request for a full refund after I changed my mind. However, despite numerous attempts to contact the company through emails and phone calls, I have received no response from them.I did not sign any contract with Great North Visa and no evaluation process was done. I did not even submit any documents for the evaluation, as the process had not even begun. Therefore, I believe that I am entitled to a full refund of the money I paid upfront.It is highly unprofessional of Great North Visa to ignore my requests for a refund and to avoid any form of communication with me. As a customer, I expect to be treated with respect and to receive prompt and efficient service.I request that you take immediate action to resolve this matter and ensure that I receive a full refund as soon as possible. I hope that you will take this matter seriously and take appropriate action to prevent similar incidents from happening to other customers in the future.After leaving complaint here, the company still have not responded to my calls. Only posted a message here to pretend that they are doing something.It has been more than 24h. Will I get a response to my email finally?Hello, Could you be so kind and reply to my email from 29th of March? Why are you ignoring my emails?
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Great North Visa is an accredited immigration consultancy. We can assist you with any type of visa: work visas, PR visas, business visas, student visas, Working Holiday visas, and more! Our team of professionals is readily available for any inquiry.
