bought a dual 3090 a couple years ago, still works fine today. fair pricing and neat cable management & build. for $3000 or so bulding a dual gpu setup yourself would've been a pain unless you have experience with that. and no way for that price either unless you have friends sourcing you cheap parts under market price.
the lack of order updates at the time was indeed unnerving, and i emailed them about the order status which they replied to next day with ls photo of the build in progress, and follow up questions which they replied to as well. communication is there, but it could be more proactive regarding build status, because they are not a major brand and it makes you wonder if you just got played placing a big order with an unfamilar website for a good deal price - fortunately that wasnt the case, they are selling real stuff and they are still around today...despite the insane market wide RAM price hike.
overall if you need a specific build i'd recommend it. price is fair and build quality is nice. communication exists but if you are worried, reach out for sure.
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