greenchef.co.uk

3
3 Based on 121 reviews

...

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Drew Fisher
Frustrating Experience with Unwanted Charges

I encountered a situation similar to many others. I wanted to browse the menu but had to provide my bank details first. I thought it was harmless as long as I didn't proceed to order or check out, which I didn't. After deciding I wasn't interested, I canceled my subscription and received a message acknowledging my cancellation. However, later that night, money was withdrawn from my bank account. I was shocked and reached out to them, and they claimed they had processed a refund. My bank processes refunds instantly, but I still haven't received my money back. It's unfortunate that their refund process isn't as quick as their withdrawal. I mentioned that there must be others experiencing this issue, but I was told it rarely happens, despite the reviews suggesting otherwise.

1
Date of experience: Jan 07, 2026

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