Writing
Signed up for a Green Chef trial but cancelled within the required timeframe and received written confirmation via their online chat that the order and subscription had been cancelled.
Despite this, Green Chef has repeatedly attempted to take payment from my bank account after cancellation. I have had to empty the account and involve my bank purely to prevent unauthorised payments being taken.
A company continuing to attempt payment after confirmed cancellation is completely unacceptable and extremely concerning. Based on my experience, I would strongly advise others to check cancellations carefully and monitor their bank accounts.
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