The service was lacking, and paying felt like a chore. Table service is standard, and while the waiter was polite, he forgot to take our order, leaving us waiting for 20 minutes. When another waiter came, we finally placed our order, which was reasonable in wait time. The tea, coffee, and tea cakes were good, but the butter was minimal and hard. It was busy, but that’s not unusual. Paying was poorly organized, with a long line at the cash desk; pay-at-table wasn't available, even though portable card machines were visible. I saw a group leave the queue in frustration. This experience wasn’t bad enough to deter us from returning, but staff need to be more proactive in addressing issues.
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Selling the freshest meat and fish whether it’s reared on our farm, caught by our trawlers or sourced from carefully selected suppliers, farmers and growers.