Booked for Christmas Lunch at the Mill on the Soar Broughton Astley Leicestershire, at 1430 menu pre booked. Arrived on time Did not get free drink had to get our own. Sat there for over 45 minutes then asked when we would get our PRE booked starter. Finally arrived 65 minutes after arrival. We then waited for main meal and had to get up twice to see what was happening finally had meal served at 1625. They should have kept it. Procced turkey roll, sprouts uneatable not even cooked, strange tasting carrots and beans, mushy cauliflower and luke warm. People were walking out fed up with waiting, No desert probably a blessing. At no time did anyone give an explanation, I even told the manager the meal was disgusting and she agreed. Christmas lunch which was supposed to be stress free was just the opposite. Considering we were required to pre order our meal in advance it should have run like clockwork. Unfortunately there is not a minus rating because that is what they would have got
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Greene King is the UK's largest pub retailer and brewer.