greeneking.co.uk

2.9
2.9 Based on 421 reviews

Greene King is the UK's largest pub retailer and brewer....

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Kitchen & Carvery could not cope with the amount of customers, I left hungry!

Hawthorne Farm, Yeadon. My family and I booked a table for Carvery. On arrival we could see that the restaurant was busy, and it became clear that the kitchen and the Carvery staff were unable to keep up manage the demand. From our table we could see the queue come to a standstill for 15mins as the one member of staff on the Carvery went into the kitchen to retrieve food. The queue for the Carvery increased. At the time of writing 2 members of our party had been queue for 20mins and were nowhere near the middle of the queue. I complained to the manager and requested to swap my Carvery for a kitchen meal, I was told that I would need to wait 45mins. I decided not to eat in the restaurant at all, but my family decided to continue queueing. We absolutely will not be back!

1
Date of experience: Jun 09, 2024

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