This review relates to the appalling Landlady at Tudor Arms Greene King pub in WatfordMichele RAsst Mngr was very goodBar Staff were goodDJ was excellentLandlady (Milly) a very unprofessional bullyFirst there was a customer in the bar threatening to stab other customers in front of my Grandchildren & nothing was done!We had family & friends travel far & wide to attend my Partners 60th birthday party. Unfortunately someone brought chips into the venue & this bag of chips ruined the party & was investigated for well over an hour. Compare that to the customer in the bar threatening to stab people or the trauma this caused my Granddaughter! My Partners family & myself were bombarded for over an hour. The were completely vindicated but were so upset they left before we got a chance to cut the birthday cake. This party of trouble makers mentioned in a later text I received from Milly included my Partner 87 year old Mother. Milly did say people frequently bring food in to the venue & in this case she threatened to shut the party down. Could I suggest that signs would make the position clear to all participants at events at this venue. I was called to Millys office where I noticed her scruffy jumper, smeared makeup & her demeanour that suggested that she was intoxicated. I underwent a torrent of abuse from her. She does not listen to customers I've noticed. We were subjected to her vileness again in the morning while clearing up, until I finally lost my temper with her & told her exactly what I thought about her appalling handling of the matter & the atrocious way she treats her staff. She carried on until I asked her to shut up & leave me alone. Milly is a horrible bully! She later sent me a text which is full of lies. We as a family are making complaints to the brewery.
Claim your business profile now and gain access to all features and respond to customer reviews.
Greene King is the UK's largest pub retailer and brewer.
