Booked Christmas Day dinner online at my 87 year old Mothers local Greene King to save any cooking on the day. Paid deposit online and received confirmation of our booking so relaxed. Days later got a call from said pub stating that there is an error online and that they have been fully booked for nearly 3 months so my booking would be cancelled and refund returned. Not so fussed about the deposit but thanks to Greene King Christmas Day is ruined as no vacancies anywhere else. Very angry and upset.
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Greene King is the UK's largest pub retailer and brewer.
