Unwelcoming and Discriminatory ServiceI visited the Greene King at Willen Lake today with a group of 9 people, but unfortunately, we had a terrible experience. Three staff members walked past us without serving, leaving us standing there waiting for a long time. When we asked if we could be seated, we were told that they couldn't accommodate us despite the fact that there were many vacant tables in the restaurant.The staff members were not friendly and did not seem interested in serving us. We felt that this was possibly because we are Asian, as they were very friendly with locals but looked down on us and had ugly expressions even though we were polite when asking for a table. This made us feel discriminated against.When we suggested that we could separate into two tables nearby, the staff member told us that we would have to wait at least 4 to 5 minutes for this. They then told us that we could go to other bars nearby if we didn't want to wait, instead of offering any other options or showing any willingness to serve us.Feeling very unwelcome and discriminated against, we decided to leave. To add insult to injury, we noticed that another group of customers who arrived after us were quickly welcomed and seated.Overall, I was extremely disappointed with the unwelcoming and discriminatory service at Greene King at Willen Lake. I would not recommend this restaurant to anyone looking for a pleasant and welcoming dining experience
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Greene King is the UK's largest pub retailer and brewer.
