Avoid Green Motion (Zurich) unless you’re comfortable being hit with inflated charges and zero flexibility.
I was issued a €200 Austrian vignette fine because the sticker was not physically attached to the windscreen (it was visible on the dashboard). Fine—frustrating, but accepted.
What followed is where this company shows its true colours.
Green Motion added a CHF 65 “administration fee” plus tax, pushing the total close to £100 more than the original fine. This was not for anything meaningful—just processing paperwork they chose to handle themselves. There was no attempt to be reasonable, no discretion, and no acknowledgment that clearer instructions at pickup could easily have prevented the issue.
Even more questionable, the fine was converted and charged in CHF rather than euros, increasing the cost further. It’s hard not to see this as opportunistic.
When challenged, the response was a wall of polite but completely inflexible emails hiding behind “policy.” No ownership, no accountability, no customer care—just a process designed to extract additional money.
This wasn’t a serious driving offence. It was a minor technical mistake, and Green Motion used it as an opportunity to maximise revenue.
That tells you everything about how they operate.
If something goes wrong during your rental—even something small—expect to pay well over the odds and get no support whatsoever.
There are plenty of other rental companies. I’d strongly suggest using one of them.
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Green Motion est une entreprise indépendante fondée à Lausanne en janvier 2009 qui conçoit, produit et distribue des systèmes de recharge pour véhicules électriques. L’entreprise suisse fait partie des pionniers du marché des infrastructures de rech...